ITR, the office of Information Technology and Resources coordinates computing services at Neumann University. Services include:
Help Desk and Web Site – ITR staffs a Help Desk that is available during day and evening hours by phone at extension 5620 (from off campus, 610-558-5620) or by email at [email protected] Additional help is available on our Tutorial and Frequently Asked Questions Web pages.
Please note that ITR cannot fix student computers but will be glad to provide the names of local computer service providers.
High speed networking – ITR provides WiFi standard wireless internet access throughout the campus and residence halls.
Computer Purchasing – Neumann recommends that all students have their own computers or regular access to a computer for work and research. While it is not necessary to buy a new computer, many students purchase one.
Software Purchasing – Neumann University has standardized on the Microsoft Office programs for office productivity and for most student work. Office 2013 is installed on the public access computers on campus. We recommend that students use the Microsoft Office suite on their personal computers as well. Neumann University students can install the latest version of Microsoft Office on their Windows and Mac OS computers for free! Instructions are available on this website.
E-Mail – Neumann University provides e-mail and network access to all students who agree to use these privileges responsibly. If you have not already submitted the Computing Rights and Responsibilities form (requires Adobe Acrobat Reader), please print, read, and sign it, and bring it to your computing orientation session or to the ITR office. Your Neumann e-mail address will be the primary electronic address that the administration and faculty will use to communicate with you. If you wish to forward your email to an external email address, follow instructions on the ITR Web site, or ask the Help Desk for assistance.
Public Access Labs – Neumann maintains over 150 computers for student use in computer classrooms and public access labs.