The paper feeder takes priority over the flatbed scanner, remove all documents from paper feeder before attempting to use flatbed scanner.
To scan a document ( .pdf ) :
Click start and then click Adobe Acrobat DC.
Next click on File, Create, PDF from Scanner.
Next click on the drop down menu and choose “HP Scanjet N6310 Doc TWAIN”.
Next click the “Autodetect Color Mode” option and finally click Scan.
To scan a Photo or Picture ( .jpg ) :
Double click “HP Scanning” icon.
Next scroll down to the “Picture to JPG File” option, click once to select it, then click Scan
Finally click the “Finish” button to save the picture.
The default save path for all Picture/Image scans is Documents/My Scans